Mental Health & Addictions provides mental health and addictions services to the population of the Waikato District Health Board and regional forensic services to the Waikato, Lakes, Taranaki and Bay of Plenty district health boards.

Mental health services are delivered throughout the Waikato DHB’s district by geographical sectors (North Central, North Rural, South Central and South Rural). More details are provided below.

Description

Services provided include:

• ACCIS -  single point of entry and triage for all non-urgent adult referrals
• • Triage, Crisis Assessment and Home treatment
• Adult mental health
• Alcohol and Other Drugs (AOD)
• Infant Child & Adolescent Service (ICAMHS) – this service works collaboratively with other mental health providers in central, north and south clusters
• Mental Health Services for Older People (MHSOP)
• Regional forensic service - Puawai
• • Puawai pamphlet

Specialised adult mental health services

• Assertive Community Treatment
• Consult liaison (for Waikato hospital patients )
• Dialectical Behaviour Therapy (DBT)
• Integrated Care Co-ordination
• Intellectual Disability - Dual Diagnosis
• Integrated Recovery Service
• Memory Service
• Migrant & Refugee
• Perinatal mental health
• Residential Coordination Service
• Specialist Eating Disorders Service
  
  

Geographical sector mental health services

North Central (London Street)

• Adult Mental Health
  
  

North Rural (Thames/Coromandel/Hauraki)

• Adult Mental Health
• Alcohol and Other Drugs
• Infant Child & Adolescent Service
  
  

South Central (London Street)

• Adult Mental Health
  
  

South Rural (Te Awamutu/Tokoroa/Te Kuiti/Taumarunui)

• Adult Mental Health
• Alcohol and Other Drugs
• Infant Child & Adolescent Service
  
  

Adult wards Henry Rongomau Bennett Centre

• Ward 34
• Ward 35
• Ward 36
  
  

Key personnel

Derek Wright
Executive Director

Rees Tapsell
Director of Clinical Services

Location

Mental Health and Addictions services are both inpatient and community based.
Waiora Waikato Hospital Campus

• Executive director, clinical director  and corporate support, Hockin Building
• Henry Rongomau Bennett Centre and Puna Whiti (Transition House)
• Mental Health For Older Persons - Older Persons and Rehabilitation Building, Gate 3, Pembroke Street
• Perinatal Mental Health - 222 Pembroke Street
• Consultation liaison psychiatry - 222 Pembroke Street

Hamilton

• Triage/Crisis/Home treatment - 193 London Street
• Adult Mental Health - 193 London Street
• Alcohol & Other Drugs - 193 London Street
• Infant, Child and Adolescent Mental Health – 206 Collingwood Street
• Integrated Recover Service - 107 Ohaupo Road

North sector (Thames/Coromandel/Hauraki) – Manaaki Centre, Thames Hospital campus
South sector (Te Awamutu/Tokoroa/Te Kuiti/Taumarunui) – 298 Alexandra Street, Te Awamutu

Referral information

• For urgent referrals ring 0800 50 50 50 any time
• For non-urgent referrals email: AMHASTriage@waikatodhb.health.nz 
• For general enquires email:  mentalhealth@waikatodhb.health.nz 
• Other referrals are by general practitioners (GPs) or other health and community professionals. See referral details here .

Several of those involved in the Institute at its launch in November 2013. Left to right: Patron Sir Peter Gluckman; Dr Phil Wood, Clinical Leader at Waikato DHB; Professor Alastair Jones, Vice Chancellor of Waikato University; Professor Matthew Parsons, joint Waikato DHB and UoA Professor of Gerontology Nursing; Professor Peggy Koopman-Boyden, Waikato University, and Associate Professor Judy Kilpatrick, University of Auckland School of Nursing.

The Institute of Healthy Ageing was launched on 7 November 2013 by Prof Sir Peter Gluckman, science advisor to the Prime Minister.

Focus

• Translational and applied research.
• Assisting the DHB, primary care and NGO sectors to develop and implement services that meet the needs of people at all ages, including older people and rehabilitation services.
• Engaging people with increasing needs as they age and their families/whanau in developing support programmes.
• Providing a conduit for academic and clinical leadership in relevant research and scholarship, teaching and learning and innovation.
• Using research to grow competent service professionals
• Providing educational resources for people ageing with increasing comorbidities and possibly disabilities, and those involved in their care.
• Taking a collaborative approach toward research and consultancy.
• Encouraging coordination between primary and secondary care, community and residential services.
• Providing a mechanism by which productive links can be fostered between clinicians and academics in regard to clinical care, research, policy and education.
• Supporting the development of research skills for DHB staff and the UoA.
• Providing leadership in the critical examination of current trends and evidence-based practice in rehabilitation and older person care, and the implications for research, education and practice for both DHBs and the University. 

Deliverables

Key deliverables are:

• Establishment of a research programme to support healthy ageing that is supported by Waikato DHB and other key health and research organisations locally and regionally.
• Support for the implementation and evaluation of evidence based clinical practice.
• Dissemination of research findings and information through the sponsoring of and presentations at seminars and conferences, research journal publications, engagement with local media, etc.
• A single conduit for Midlands DHBs to access research expertise and an evidence base for health care services.
• Development of a culture of innovation within Older Persons and Rehabilitation.
• The integration of research findings within the teaching environment for a wide range of staff.
• Collaboration with local Universities, Polytechnics and other regional centres.

Operations

The institute is a collaboration between Waikato DHB, The University of Auckland and the University of Waikato.  The intention is that other academic and research organisations, and other DHBs, will become collaborators at both Governance and Research Programme levels over time.

The institute is based in the Older Persons and Rehabilitation Building of Waikato DHB. Staff will range from fully employed DHB personnel wishing to undertake research or clinical projects to fully employed University staff (e.g. from The Universities of Auckland and Waikato). Some may have joint appointments, e.g. between Waikato DHB and The University of Auckland.

The institute exists to facilitate the sharing of research and clinical expertise, and the development of research initiatives. Contracts won by staff within the institute will continue to be managed by the organisations that employ the staff member.

Patron

Sir Peter Gluckman, chief science advisor to the New Zealand Prime Minister. He officially launched the IHA in October last year.  See profile

Governance Group

The Governance Group is responsible for overseeing the strategic direction of the IHA, thereby ensuring that it is delivering or moving towards delivering on the aims and key deliverables that are the purpose of the IHA through undertaking the necessary activities, developing strong connections with and between key people and organisations that are concerned about healthy aging, and developing a strong financial base to support its activities.

The core membership of the Governance Group is a mix of people who are acknowledged as influencers in their community, provide clinical experience and/or provide research experience, with representation from the DHB(s), the Universities, the community, home care support services and aged residential care. The Governance Group may also seek representation from sectors such as primary care and influential people in the local community.

In the first instance, the Chair of the IHA Governance Group will be the Group Manager, Older Persons and Rehabilitation Service, Waikato DHB.

Governance Group membership

(as at April 2014)

Chair/ DHB representative  
Barbara Garbutt

The University of Auckland
Professor Matthew Parsons

The University of Waikato
Professor Peggy Koopman-Boyden

Community
Pippa Mahood

NGO – Aged Residential Care
Grainne Moss, GM, Bupa

NGO – Home care support services
Peter Hausmann, CEO, Healthcare of New Zealand Holdings Limited (HHL Group).

Clinical representative, Waikato DHB
Kate Yeo, Clinical Nurse Director                       

Waikato DHB Director of Nursing
Sue Hayward

Waikato DHB Allied Health
Lindsay Pooley

Profiles of governance group members

Management team

There are two co-directors, one from Waikato DHB  and one from the School of Nursing, Auckland University ().
They are non-voting members of the core Governance Group. 

Co-director from Waikato DHB
Currently Dr Phil Wood, Geriatrician

Co-director from School of Nursing, Auckland University
Currently Dr Stephen Jacobs

Profiles of management members - coming soon

Contact information

Institute of Healthy Ageing
Older Persons and Rehabilitation Building
Waiora Waikato Hospital Campus
Pembroke Street, Hamilton, New Zealand
Ph: 07 839 8899
Email:  institute@waikatodhb.health.nz

• March 2016
• February 2016
• January 2016
• December 2015
• November 2015
• October 2015
• September 2015
• August 2015
• July 2015
• June 2015
• May 2015
• April 2015

Role: Directly provides hospital and health services across the health district.

Facts

• Chief Operating Officer: Jan Adams
• Annual budget: More than $700 million
• Employs: Almost 5000 clinical, clinical support and non-clinical staff
• Provides: A comprehensive range of primary, secondary and tertiary health services.
• Focus: To maintain affordable and quality services, putting our patients at the heart of everything we do.
• Health Waikato Advisory Committee agendas and minutes (a committee of the Waikato District Health Board)
  
  

Performance statistics

• Performance statistics summary 2012 and 2013 comparison
• Performance statistics summary first quarter 2013/14 financial year
• Performance statistics summary second quarter 2013/14 financial year

Health Waikato Advisory Committee updates

• See the committee details, meeting dates and agendas here

What is virtual health?

Virtual health is about putting the patient at the centre of their healthcare. It is enabling healthy communities by:

• empowering patients to manage their own health,
• giving patients a say in when and where their healthcare is delivered,
• improving access to timely care for everyone no matter who they are or where they live,
• delivering services closer to home to make it more convenient for patients.

What is the Virtual DHB?

Virtual DHB is one of the key initiatives we are delivering under virtual health.

• It is using technology to allow health professionals and their colleagues the ability to link up with patients over a smart device or home computer wherever they are.
• It creates a patient-centred clinical record that the whole care team can access and is integrated with our Clinical Workstation and GPs' patient management systems.
• It also offers doctor approved health information.

What is HealthTap?

HealthTap is a global mobile health company and we have partnered with them for a two year trial. It is the current provider of the platform that we are using to deliver the Virtual DHB and the name of the app that patients and clinicians download and register with.

Who is eligible to register?

Anyone over the age of 18 who is covered by the Waikato District Health Board services.

How do I sign up?

From 1 June, people can take their ID to the general inquiries desks at the following hospitals: Waikato, Thames, Te Kuiti, Taumarunui, Tokoroa.

When will all GPs and hospital specialists be on the HealthTap app?

We are starting to sign up Waikato Hospital specialists now, and different services will be coming on board progressively over the next 12 months. Our first was Dermatology and Renal and Cardiology will be next. We are talking to GPs about opportunities this service can offer their patients too. 

What about people who don’t have good mobile phone reception at home?

The system can work on mobile phones or via a landline connection. You can access the system from a PC with a broadband connection. We are working with our telecommunication supplier to address connectivity concerns where we can.

What devices is this app available on?

The app is only available on Apple and Android devices, not Microsoft. But on a Microsoft device linked to the internet you can access the system online, just not on an app. You can also access the service on a desktop computer.

Are patient’s health records safe? Will they be stored overseas?

We are using a cloud-based service and the system sits in the US. It is held at the highest security level. This service is currently in place for hundreds of thousands of patients in the US and across the world. 
Thousands of Kiwis are already using the international version of HealthTap.
We have agreement to use this system from the government's chief information officer.
The patient controls which clinicians are part of their care team, which then allows these clinicians to see the patient records.
While people in NZ can access the answers to health questions that have been asked globally, they will only be able to virtually connect to a NZ registered health professional and not an overseas health professional.
Although the patient records entered into HealthTap will be able to be accessed through the doctor’s Clinical Workstation, we are not placing the health records we currently hold in our Clinical Workstation onto HealthTap.

The app is free, but will a consultation use up the data on a person’s mobile phone?

We are working with providers to make the HealthTap app ‘zero rated’ which means that it doesn’t eat into someone’s phone provider data plan while they have their consultation. But until that happens, yes it will use the data.

What are the benefits to patients of this app?

They can talk to a doctor over a video chat rather than travelling a long distance to hospital for a short visit, so it’s more convenient.

• They can access trusted health information that has been approved by doctors, rather than relying on Doctor Google.
• They will be able to see their health record and manage their own health more effectively.
• They can book an appointment or send a direct message to their specialist via the app.

What are the benefits to doctors of this app?

• Doctors don’t have to travel to remote rural locations or other hospitals, they can consult with patients over a video link so can see more patients in a day.
• A multidisciplinary team of professionals who are caring for the patient will all have access to the shared care plan and can discuss the patients care with each other.
• Health professionals can also discuss difficult cases with their peers in NZ and around the world, which can lessen the feeling of professional isolation.

What are some of the things you can do in this app?

Some of the ways the Virtual DHB can be used are:

• Video consultation
• Instant messaging between healthcare professionals
• Email queries from patients
• Appointment booking by patients
• Patient checklists
• Ability to load photos
• Ability for professionals to ask advice from colleagues and opportunities for professional development
• Integration of health records created in Virtual DHB with Clinical Workstation and GP patient management systems.
• Access to health information and resources
• Reviews of helpful apps and websites

How is this different to Telehealth?

Telehealth is another initiative within virtual health. Using Telehealth you still have to come to a DHB Hospital or clinic but with Virtual DHB you can have the consultation without having to travel.

Why do we need the Virtual DHB?

We are facing huge demands in healthcare. We have a rapidly aging population and many patients with long term conditions like diabetes. We also have an aging workforce and a growing shortage of younger health professionals. It's only with innovative solutions that we can meet that challenge of growing health needs, increasing patient demand for a greater say in their health and a declining workforce.
Virtualisation allows us to deliver our scare resources direct to patients and drives patient accountability for their own health.

Below is a list of the presentions from the event. If you would like to follow the presentation discussed in the presentation video please download the presentation link provided below the video link.

• National Cervical Screening Programme 
  Presented by Clare Coles, Manager NCSP, Waikato DHB
  Download the presentation
  
• Primary HPV Screening - Upcoming changes to the NCSP 
  Presented by Dr Narena Dudley, Lead Colposcopist Waikato DHB
  Download the presentation
  
• HPV Vaccine and how it impacts on Cervical Cancer
  Presented by Dr Jane Morgan, Waikato DHB
  Download the presentation
  
• Providing an accessible smear taker service
  Presented by Nerida Griffiths, Cervical Screening Champion Hauraki PHO
  Download the presentation
  
• Patient Experience of Cervical Cancer
  Presentation by Leanne Mikkelsen

Women aged 20-69 are advised to have a cervical smear test every three years. You have a choice of where to go for a smear test (see below).

A cervical smear test is not a test to look for cancer. It is a screening test that looks for abnormal changes in cells on the surface of the cervix (the neck of the uterus or womb).

Some cells with abnormal changes can develop into cancer if they are not treated. Treatment of abnormal cells is very effective at preventing cancer.

Location

Your own doctor or practice nurse will usually be able to provide smear tests. Alternatively, the Family Planning Clinic also offers this service.
The Waikato DHB Sexual Health Service will also provide this service as part of a sexual health clinical assessment. The cost for a cervical smear varies and some practices provide the service for free.

Contact information

National Cervical Screening Programme
Ph: 0800 729 729

Health Waikato Cervical Screening Programme coordinator
Ph: (07) 834 3632

Women aged 20-69 are advised to have a cervical smear test every three years. You have a choice of where to go for a smear test (see below).

A cervical smear test is not a test to look for cancer. It is a screening test that looks for abnormal changes in cells on the surface of the cervix (the neck of the uterus or womb).

Some cells with abnormal changes can develop into cancer if they are not treated. Treatment of abnormal cells is very effective at preventing cancer.

Location

Your own doctor or practice nurse will usually be able to provide smear tests. Alternatively, the Family Planning Clinic also offers this service.
The Waikato DHB Sexual Health Service will also provide this service as part of a sexual health clinical assessment. The cost for a cervical smear varies and some practices provide the service for free.

Contact information

National Cervical Screening Programme
Ph: 0800 729 729

Health Waikato Cervical Screening Programme coordinator
Ph: (07) 834 3632

Child with measles

Check with your doctor whether you and your family have been fully immunised against measles – especially if you were born after December 1968 as you may not have been fully immunised against measles.

Virtual DHB – the FREE app that puts your health in your hands

• health information and advice from top clinicians
• appointments with hospital specialists* without leaving your home or office
• links to useful resources and websites

What is a virtual consultation?

This amazing app puts you in touch with health professionals when appropriate via your mobile phone or computer. The Virtual DHB app supports video, voice and text chat.

• Time and hassle saved
• No more long journeys to hospitals for a short appointment
• You own your clinical record
• You can be in charge of your own health
  
  

Secure. Private. Convenient.

How do i sign up?

Residents can sign up to the service from 1 June by taking photo ID along to the enquiry desk at Waikato Hospital or to the DHB’s other hospitals at Thames, Te Kuiti, Tokoroa or Taumauranui. To be eligible, people need to be over the age of 18 and be covered by the Waikato District Health Board services.

* Clinicians need to be registered on Virtual DHB before they can be accessed for advice or virtual consultations. Waikato DHB is working with all its hospital services to ensure an increasing range of doctors and other healthcare practitioners are on Virtual DHB by the end of 2016. We are also working closely with GPs about opportunities this service can offer their patients too.

Several of those involved in the Institute at its launch in November 2013. Left to right: Patron Sir Peter Gluckman; Dr Phil Wood, Clinical Leader at Waikato DHB; Professor Alastair Jones, Vice Chancellor of Waikato University; Professor Matthew Parsons, joint Waikato DHB and UoA Professor of Gerontology Nursing; Professor Peggy Koopman-Boyden, Waikato University, and Associate Professor Judy Kilpatrick, University of Auckland School of Nursing.

The Institute of Healthy Ageing was launched on 7 November 2013 by Prof Sir Peter Gluckman, science advisor to the Prime Minister.

Focus

• Translational and applied research.
• Assisting the DHB, primary care and NGO sectors to develop and implement services that meet the needs of people at all ages, including older people and rehabilitation services.
• Engaging people with increasing needs as they age and their families/whanau in developing support programmes.
• Providing a conduit for academic and clinical leadership in relevant research and scholarship, teaching and learning and innovation.
• Using research to grow competent service professionals
• Providing educational resources for people ageing with increasing comorbidities and possibly disabilities, and those involved in their care.
• Taking a collaborative approach toward research and consultancy.
• Encouraging coordination between primary and secondary care, community and residential services.
• Providing a mechanism by which productive links can be fostered between clinicians and academics in regard to clinical care, research, policy and education.
• Supporting the development of research skills for DHB staff and the UoA.
• Providing leadership in the critical examination of current trends and evidence-based practice in rehabilitation and older person care, and the implications for research, education and practice for both DHBs and the University. 

Deliverables

Key deliverables are:

• Establishment of a research programme to support healthy ageing that is supported by Waikato DHB and other key health and research organisations locally and regionally.
• Support for the implementation and evaluation of evidence based clinical practice.
• Dissemination of research findings and information through the sponsoring of and presentations at seminars and conferences, research journal publications, engagement with local media, etc.
• A single conduit for Midlands DHBs to access research expertise and an evidence base for health care services.
• Development of a culture of innovation within Older Persons and Rehabilitation.
• The integration of research findings within the teaching environment for a wide range of staff.
• Collaboration with local Universities, Polytechnics and other regional centres.

Operations

The institute is a collaboration between Waikato DHB, The University of Auckland and the University of Waikato.  The intention is that other academic and research organisations, and other DHBs, will become collaborators at both Governance and Research Programme levels over time.

The institute is based in the Older Persons and Rehabilitation Building of Waikato DHB. Staff will range from fully employed DHB personnel wishing to undertake research or clinical projects to fully employed University staff (e.g. from The Universities of Auckland and Waikato). Some may have joint appointments, e.g. between Waikato DHB and The University of Auckland.

The institute exists to facilitate the sharing of research and clinical expertise, and the development of research initiatives. Contracts won by staff within the institute will continue to be managed by the organisations that employ the staff member.

Patron

Sir Peter Gluckman, chief science advisor to the New Zealand Prime Minister. He officially launched the IHA in October last year.  See profile

Governance Group

The Governance Group is responsible for overseeing the strategic direction of the IHA, thereby ensuring that it is delivering or moving towards delivering on the aims and key deliverables that are the purpose of the IHA through undertaking the necessary activities, developing strong connections with and between key people and organisations that are concerned about healthy aging, and developing a strong financial base to support its activities.

The core membership of the Governance Group is a mix of people who are acknowledged as influencers in their community, provide clinical experience and/or provide research experience, with representation from the DHB(s), the Universities, the community, home care support services and aged residential care. The Governance Group may also seek representation from sectors such as primary care and influential people in the local community.

In the first instance, the Chair of the IHA Governance Group will be the Group Manager, Older Persons and Rehabilitation Service, Waikato DHB.

Governance Group membership

(as at April 2014)

Chair/ DHB representative  
Barbara Garbutt

The University of Auckland
Professor Matthew Parsons

The University of Waikato
Professor Peggy Koopman-Boyden

Community
Pippa Mahood

NGO – Aged Residential Care
Grainne Moss, GM, Bupa

NGO – Home care support services
Peter Hausmann, CEO, Healthcare of New Zealand Holdings Limited (HHL Group).

Clinical representative, Waikato DHB
Kate Yeo, Clinical Nurse Director                       

Waikato DHB Director of Nursing
Sue Hayward

Waikato DHB Allied Health
Lindsay Pooley

Profiles of governance group members

Management team

There are two co-directors, one from Waikato DHB  and one from the School of Nursing, Auckland University ().
They are non-voting members of the core Governance Group. 

Co-director from Waikato DHB
Currently Dr Phil Wood, Geriatrician

Co-director from School of Nursing, Auckland University
Currently Dr Stephen Jacobs

Profiles of management members - coming soon

Contact information

Institute of Healthy Ageing
Older Persons and Rehabilitation Building
Waiora Waikato Hospital Campus
Pembroke Street, Hamilton, New Zealand
Ph: 07 839 8899
Email:  institute@waikatodhb.health.nz

Presentation series 2016

• March 2016
• February 2016
• January 2016
• December 2015
• November 2015
• October 2015
• September 2015
• August 2015
• July 2015
• June 2015
• May 2015
• April 2015

Role: Directly provides hospital and health services across the health district.

Facts

• Chief Operating Officer: Jan Adams
• Annual budget: More than $700 million
• Employs: Almost 5000 clinical, clinical support and non-clinical staff
• Provides: A comprehensive range of primary, secondary and tertiary health services.
• Focus: To maintain affordable and quality services, putting our patients at the heart of everything we do.
• Health Waikato Advisory Committee agendas and minutes (a committee of the Waikato District Health Board)
  
  

Performance statistics

• Performance statistics summary 2012 and 2013 comparison
• Performance statistics summary first quarter 2013/14 financial year
• Performance statistics summary second quarter 2013/14 financial year

Health Waikato Advisory Committee updates

• See the committee details, meeting dates and agendas here

What is virtual health?

Virtual health is about putting the patient at the centre of their healthcare. It is enabling healthy communities by:

• empowering patients to manage their own health,
• giving patients a say in when and where their healthcare is delivered,
• improving access to timely care for everyone no matter who they are or where they live,
• delivering services closer to home to make it more convenient for patients.

What is the Virtual DHB?

Virtual DHB is one of the key initiatives we are delivering under virtual health.

• It is using technology to allow health professionals and their colleagues the ability to link up with patients over a smart device or home computer wherever they are.
• It creates a patient-centred clinical record that the whole care team can access and is integrated with our Clinical Workstation and GPs' patient management systems.
• It also offers doctor approved health information.

What is HealthTap?

HealthTap is a global mobile health company and we have partnered with them for a two year trial. It is the current provider of the platform that we are using to deliver the Virtual DHB and the name of the app that patients and clinicians download and register with.

Who is eligible to register?

Anyone over the age of 18 who is covered by the Waikato District Health Board services.

How do I sign up?

From 1 June, people can take their ID to the general inquiries desks at the following hospitals: Waikato, Thames, Te Kuiti, Taumarunui, Tokoroa.

When will all GPs and hospital specialists be on the HealthTap app?

We are starting to sign up Waikato Hospital specialists now, and different services will be coming on board progressively over the next 12 months. Our first was Dermatology and Renal and Cardiology will be next. We are talking to GPs about opportunities this service can offer their patients too. 

What about people who don’t have good mobile phone reception at home?

The system can work on mobile phones or via a landline connection. You can access the system from a PC with a broadband connection. We are working with our telecommunication supplier to address connectivity concerns where we can.

What devices is this app available on?

The app is only available on Apple and Android devices, not Microsoft. But on a Microsoft device linked to the internet you can access the system online, just not on an app. You can also access the service on a desktop computer.

Are patient’s health records safe? Will they be stored overseas?

We are using a cloud-based service and the system sits in the US. It is held at the highest security level. This service is currently in place for hundreds of thousands of patients in the US and across the world. 
Thousands of Kiwis are already using the international version of HealthTap.
We have agreement to use this system from the government's chief information officer.
The patient controls which clinicians are part of their care team, which then allows these clinicians to see the patient records.
While people in NZ can access the answers to health questions that have been asked globally, they will only be able to virtually connect to a NZ registered health professional and not an overseas health professional.
Although the patient records entered into HealthTap will be able to be accessed through the doctor’s Clinical Workstation, we are not placing the health records we currently hold in our Clinical Workstation onto HealthTap.

The app is free, but will a consultation use up the data on a person’s mobile phone?

We are working with providers to make the HealthTap app ‘zero rated’ which means that it doesn’t eat into someone’s phone provider data plan while they have their consultation. But until that happens, yes it will use the data.

What are the benefits to patients of this app?

They can talk to a doctor over a video chat rather than travelling a long distance to hospital for a short visit, so it’s more convenient.

• They can access trusted health information that has been approved by doctors, rather than relying on Doctor Google.
• They will be able to see their health record and manage their own health more effectively.
• They can book an appointment or send a direct message to their specialist via the app.

What are the benefits to doctors of this app?

• Doctors don’t have to travel to remote rural locations or other hospitals, they can consult with patients over a video link so can see more patients in a day.
• A multidisciplinary team of professionals who are caring for the patient will all have access to the shared care plan and can discuss the patients care with each other.
• Health professionals can also discuss difficult cases with their peers in NZ and around the world, which can lessen the feeling of professional isolation.

What are some of the things you can do in this app?

Some of the ways the Virtual DHB can be used are:

• Video consultation
• Instant messaging between healthcare professionals
• Email queries from patients
• Appointment booking by patients
• Patient checklists
• Ability to load photos
• Ability for professionals to ask advice from colleagues and opportunities for professional development
• Integration of health records created in Virtual DHB with Clinical Workstation and GP patient management systems.
• Access to health information and resources
• Reviews of helpful apps and websites

How is this different to Telehealth?

Telehealth is another initiative within virtual health. Using Telehealth you still have to come to a DHB Hospital or clinic but with Virtual DHB you can have the consultation without having to travel.

Why do we need the Virtual DHB?

We are facing huge demands in healthcare. We have a rapidly aging population and many patients with long term conditions like diabetes. We also have an aging workforce and a growing shortage of younger health professionals. It's only with innovative solutions that we can meet that challenge of growing health needs, increasing patient demand for a greater say in their health and a declining workforce.
Virtualisation allows us to deliver our scare resources direct to patients and drives patient accountability for their own health.

Below is a list of the presentions from the event. If you would like to follow the presentation discussed in the presentation video please download the presentation link provided below the video link.

• National Cervical Screening Programme 
  Presented by Clare Coles, Manager NCSP, Waikato DHB
  Download the presentation
  
• Primary HPV Screening - Upcoming changes to the NCSP 
  Presented by Dr Narena Dudley, Lead Colposcopist Waikato DHB
  Download the presentation
  
• HPV Vaccine and how it impacts on Cervical Cancer
  Presented by Dr Jane Morgan, Waikato DHB
  Download the presentation
  
• Providing an accessible smear taker service
  Presented by Nerida Griffiths, Cervical Screening Champion Hauraki PHO
  Download the presentation
  
• Patient Experience of Cervical Cancer
  Presentation by Leanne Mikkelsen

Women aged 20-69 are advised to have a cervical smear test every three years. You have a choice of where to go for a smear test (see below).

A cervical smear test is not a test to look for cancer. It is a screening test that looks for abnormal changes in cells on the surface of the cervix (the neck of the uterus or womb).

Some cells with abnormal changes can develop into cancer if they are not treated. Treatment of abnormal cells is very effective at preventing cancer.

Location

Your own doctor or practice nurse will usually be able to provide smear tests. Alternatively, the Family Planning Clinic also offers this service.
The Waikato DHB Sexual Health Service will also provide this service as part of a sexual health clinical assessment. The cost for a cervical smear varies and some practices provide the service for free.

Contact information

National Cervical Screening Programme
Ph: 0800 729 729

Health Waikato Cervical Screening Programme coordinator
Ph: (07) 834 3632

Women aged 20-69 are advised to have a cervical smear test every three years. You have a choice of where to go for a smear test (see below).

A cervical smear test is not a test to look for cancer. It is a screening test that looks for abnormal changes in cells on the surface of the cervix (the neck of the uterus or womb).

Some cells with abnormal changes can develop into cancer if they are not treated. Treatment of abnormal cells is very effective at preventing cancer.

Location

Your own doctor or practice nurse will usually be able to provide smear tests. Alternatively, the Family Planning Clinic also offers this service.
The Waikato DHB Sexual Health Service will also provide this service as part of a sexual health clinical assessment. The cost for a cervical smear varies and some practices provide the service for free.

Contact information

National Cervical Screening Programme
Ph: 0800 729 729

Health Waikato Cervical Screening Programme coordinator
Ph: (07) 834 3632